A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it’s original manufacturer settings. A hard reset should only be done if absolutely necessary as it removes all data from your device. Perform a hard reset if your HTC Desire 310 is experiencing any of the following issues:

  • Forgot your password
  • Constant freezing
  • Crashing applications
  • Touchscreen Issues
  • Can’t hear
  • Can’t make or receive calls
  • Sync issues
  • Sound issues

 

First Method
Step 1

Ensure that your HTC Desire 310 is turned off by pressing the power button.

 

HTC Desire 310

 

Step 2

 

Press and hold the Volume Down + Power button, until you see the Android Logo.

 

HTC Desire 310

 

Step 3

 

 

When the Android Robot appears, hold down the Power button to enter Android Recovery Menu.

HTC Desire 310 androidHTC Desire 310

 

Step 6

From the Android Recovery Mode menu select “wipe data / factory reset“. Use the Volume Down buttons to navigate and the Volume Up button to confirm.

 

HTC Desire 310 recovery mode

 

Step 7

 

On the next screen, choose “Yes — delete all user data ” and press the to confirm the reset. Use the Volume Down buttons to navigate and the Volume Up button to confirm.

 

recovery reboot menu Yes delete all user data

 

Step 8

 

Select the “reboot system now” to reboot your device..

 

HTC Desire 310 recovery mode

 

Congratulations! The device has been restored to factory defaults.

 

Second Method
Step 1

Power on your device by pressing the power button

 

HTC Desire 310

 

Step 2

From the Home Screen go to the Menu and then to Settings.

Step 3

Click on Backup & reset followed by Factory data reset.

Step 4

Find and select Reset Phone.

Step 5

Click on Erase everything to confirm.

Congratulations! The device has been restored to factory defaults.

WARNING!
A hard Reset will erase all data!
We are not responsible for any deleted or lost data.
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