Galaxy s10e featured image

 

A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it’s original manufacturer settings. A hard reset should only be done if absolutely necessary as it removes all data from your device. Hard reset your Samsung Galaxy S10e G970U if you are experiencing any of the following issues:

  • Forgot your password
  • Constant freezing
  • Crashing applications
  • Touchscreen Issues
  • Can’t hear
  • Can’t make or receive calls
  • Sync issues
  • Sound issues
Step 1

 

Ensure that your Samsung Galaxy S10e is turned off by pressing the power button.

 

s10e - Power Button

 

Step 2

 

Press and hold the Volume Up + Bixby + Power button, until you see Samsung logo.

 

s10e - all buttons arrow

 

Step 3

 

From the Android Recovery Mode menu select “wipe data / factory reset“. Use the Volume buttons to navigate and the Power button to confirm.

 

Android Recovery Screen - Wipe Data

 

Step 4

 

On the next screen, choose “Yes” to confirm the whole operation.

 

Android Select Yes

 

Step 5

 

Select the “reboot system now” to reboot your device..

 

Android Recovery system - Reboot highlighted

 

Congratulations! The device has been restored to factory defaults.

 

Second Method
Step 1

Power on your device by pressing the power button

s10e - Power Button

Step 2

From the Home Screen go to Menu and then to Settings.

Step 3

Click on Backup & reset and then Reset device.

Step 4

Click on Erase everything to confirm.

Congratulations! The device has been restored to factory defaults.

WARNING!
A hard Reset will erase all data!
We are not responsible for any deleted or lost data.
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