ZTE Imperial II

 

A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it’s original manufacturer settings. A hard reset should only be done if absolutely necessary as it removes all data from your device. Perform a hard reset if your ZTE Imperial II is experiencing any of the following issues:

  • Forgot your password
  • Constant freezing
  • Crashing applications
  • Touchscreen Issues
  • Can’t hear
  • Can’t make or receive calls
  • Sync issues
  • Sound issues

 

Step 1

 

Ensure that your ZTE Imperial II is turned off by pressing the power button.

 

ZTE Imperial II

 

Step 2

 

Press and hold the Volume Up + Power button, until you see ZTE logo.

 

ZTE Imperial II

 

Step 3

Once the ZTE logo appears, release the Volume Up Button but keep holding down the Power button to enter the Recovery Mode.

 

ZTE Imperial II

 

Step 4

 

From the Android Recovery Mode menu select “wipe data / factory reset“.

Use the Volume buttons to navigate and the Power button to confirm.

 

recovery mode

 

Step 5

 

On the next screen, scroll down to “Yes” and press the power button to confirm the factory reset.

 

android recovery

 

Step 6

 

Select the “reboot system now” to reboot your device..

 

android recovery menu

 

Congratulations! The device has been restored to factory defaults.

 

Second Method
Step 1

Power on your device by pressing the power button

 

ZTE Imperial II

 

Step 2

From the Home Screen go to Settings and then Advance Settings.

Step 3

Click on Backup & reset.

Step 4

Find and select Reset Device.

Step 5

Click on Erase everything to confirm.

Congratulations! The device has been restored to factory defaults.

WARNING!
A hard Reset will erase all data!
We are not responsible for any deleted or lost data.
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