Privacy Policy
What information we collect, and how we use and protect it.
Read our Terms & Conditions Privacy Policy · Last updated Jan 2026Questions about anything here? Email service@swopsmart.com.
Please read this Privacy Policy in its entirety prior to accessing and using the Swopsmart.com website (the “Website”). The Privacy Policy is subject to change without notice — please read it each time you visit. If you do not agree to the Privacy Policy, you may not access and use the Website. Use of the Website signifies your acceptance of this Privacy Policy.
The Website
Swopsmart is owned and operated by Swopsmart LLC, 8606 35th Ave 3B, Jackson Heights, NY 11372 (“Swopsmart”, “we”, “our” or “us”). Swopsmart respects your privacy and has written this Privacy Policy so that you are aware of the information we collect from you and how the information is used.
Information Collection
We collect information from you when you sell with us, register to open an account with Swopsmart, sign up for special offers, visit the pages of certain Swopsmart partners, contact us for help or customer support, complete a survey, and/or enter promotions or sweepstakes. We ask for information about yourself, such as your name, email address, and zip code, which we collect and use as disclosed in this Privacy Policy.
You may, however, visit our site anonymously. Providing information is purely optional on your part. If you choose to provide us with personal information, you consent to the transfer and storage of that information by us.
Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. This information is compiled and analyzed on both a personal and an aggregated basis. We may use third-party analytics services to collect, monitor and analyze the information collected as described above.
Eligible Users
Use of the Website is governed by the laws of the United States. When you provide us with information, you acknowledge that the information will be stored and processed on servers located in the United States.
Use of Information
All of the information we collect from you may be used for the following purposes:
- To personalize your experience;
- To improve our services and offerings to you;
- To process any transactions, including your requests for products and services;
- To provide you with support;
- To provide you with updates and notices about the Services, our Privacy Policy and terms and conditions;
- To provide you with offers from us, our affiliates and third parties that may be of interest to you; and
- To provide anonymous reporting for internal and external clients.
In addition, Swopsmart will use your email address to contact you to respond to your support questions, to notify you of material changes to our policies or website, to request your participation in user surveys, and to deliver products, services and marketing communications that you request.
Information Sharing and Disclosure
Swopsmart does not trade, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who assist us in operating our website, conducting our business, or servicing you under confidentiality agreements. These companies do not have any independent right to share this information.
We may also release your information when necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Swopsmart's terms of use, or as otherwise required by law. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Cookies
A “cookie” is a small file containing a string of characters that is sent to your computer and stored on your hard drive when you visit a website; many major web services use them to provide useful features for their users. Swopsmart may set and access Swopsmart cookies on your computer, which will be used to track your preferences, access your information when you sign in, and help us analyze and estimate our traffic and use of features on the service.
If you prefer, you can configure your browser to disable cookies; however, if you reject cookies, you will not be able to sign in to the Services or take full advantage of our services, but you will still be able to place orders by contacting customer service.
Changes to this Privacy Policy
We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Services, unless that amendment states otherwise. If you do not agree to the changes, you may terminate your account by requesting an account deletion via email to service@swopsmart.com. You must provide us with the email address of the registered account.
Swopsmart is intended for general audiences. Swopsmart does not collect or maintain information from those it knows are under 13. Our website, products and services are all targeted to reach people who are at least 13 years old or older.
Information Collected By Us
You may access the Website as a visitor without completing a user registration and without providing us with your Personal Information. In order to submit a cell phone or other items to us, you must become a registered user. If you voluntarily complete a user registration, enter sweepstakes, contests or promotions, respond to surveys, sign up for newsletters, demonstrations or special offers, or send us communications, you will be required to provide us with Personal Information.
The following applies to children under the age of 13: we will not ask the child to disclose more Personal Information than is reasonably necessary to participate in the applicable activity. At the parent's request, we will disclose the general kinds of Personal Information we collect online from the child as well as the specific information collected from a child using the Website. We must verify the parent's identity before providing this information.
Request for Information
If you have any questions, concerns or suggestions, please feel free to send an email to service@swopsmart.com.